Frequently Asked Questions

Precious metals offer several key benefits for investors:

• Inflation Protection: Historically maintain purchasing power
• Portfolio Diversification: Low correlation with stocks and bonds
• Crisis Protection: Safe haven during market volatility
• Tangible Asset: Physical ownership you can hold
• No Counterparty Risk: Not dependent on others' promises

Gold: Often seen as the ultimate store of value with lower volatility and higher price per ounce. Better for wealth preservation.

Silver: More affordable entry point with higher volatility and industrial applications. Better for smaller budgets and potential appreciation.

Financial experts typically recommend 5-20% of your portfolio in precious metals, depending on:

• Your age and risk tolerance
• Investment timeline and goals
• Current economic conditions
• Other diversification strategies

We recommend consulting with a financial advisor for personalized guidance.

We offer a comprehensive range of precious metals products:

• Gold Coins: American Eagles, Canadian Maples, Krugerrands
• Gold Bars: 1oz to 10oz bars from reputable refineries
• Silver Products: Coins, bars, and rounds
• Platinum & Palladium: Coins and bars
• Rare Coins: Certified collectibles and numismatics

We guarantee authenticity through multiple verification methods:

• Sourcing only from authorized mints and refineries
• Professional testing and verification equipment
• Partnerships with NGC and PCGS certification services
• Detailed product documentation and certificates
• 100% buyback guarantee on all products

Our gold products meet the highest purity standards:

• .9999 Fine Gold: 99.99% pure (most bullion products)
• .999 Fine Gold: 99.9% pure (select coins and bars)
• 22k Gold: American Eagle coins (91.67% gold content)

All purity levels are clearly marked and guaranteed.

Yes, we offer multiple secure storage options:

• Segregated Storage: Your metals stored separately
• Allocated Storage: Specific bars/coins assigned to you
• IRA Storage: IRS-approved depositories for retirement accounts
• International Storage: Offshore storage options available

All storage facilities are fully insured and regularly audited.

Absolutely! We specialize in Precious Metals IRAs with:

• Self-directed IRA setup assistance
• IRS-approved precious metals selection
• Qualified custodian partnerships
• Tax-advantaged investing strategies
• Rollover assistance from existing accounts

Yes, we offer competitive buyback services:

• Guaranteed buyback on all products we sell
• Current market pricing based on spot rates
• Quick evaluation and payment process
• Accept products from other dealers (after verification)
• No hidden fees or lengthy waiting periods

We use multiple security measures for shipping:

• Discrete Packaging: No indication of valuable contents
• Insured Shipping: Full value insurance coverage
• Signature Required: Adult signature required for delivery
• Tracking: Real-time tracking information provided
• Secure Couriers: FedEx, UPS, and USPS partnerships

Shipping Timeframes:

• Standard: 3-5 business days
• Expedited: 1-2 business days
• International: 7-14 business days

Shipping Costs: Starting at $25 for standard shipping, with free shipping on orders over $1,500.

We accept multiple secure payment methods:

• Bank Wire: Most secure, lowest fees
• Check/Money Order: Traditional payment methods
• Credit Cards: Visa, MasterCard, Amex (fees apply)
• Cryptocurrency: Bitcoin and select altcoins
• Cash: For in-person transactions

Track your order through multiple channels:

• Order confirmation email with tracking information
• SMS updates at key delivery milestones
• Customer portal access for real-time status
• Phone support for immediate assistance